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Terms and Conditions

General Terms and Conditions


The European Commission provides a platform for online dispute resolution (ODR platform), which can be accessed at http://ec.europa.eu/odr.
§1 Scope
For the business relationship between Ayara.de - Sami Akcamur and the customer, the following General Terms and Conditions in the version valid at the time of the order apply exclusively. Ayara.de - Sami Akcamur does not recognize any deviating terms of the customer unless Ayara.de - Sami Akcamur has expressly agreed to their validity in writing.
§ 2 Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer, but an unbinding online catalog. By clicking the "Send Order" button, you place a binding order for the goods contained in the shopping cart. Confirmation of receipt of your order occurs along with the acceptance of the order immediately after sending via automated email. The purchase contract is concluded with this email confirmation.
§ 3 Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, have/has taken possession of the last goods.
To exercise your right of withdrawal, you must inform us, Ayara.de - Sami Akcamur
Alte Landstrasse 9 - 78112 St Georgen Germany email: akcamur@outlook.com

, by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of Withdrawal
If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the communication about your withdrawal from this contract. For this repayment, we will use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Model Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)

Ayara.de
Sami Akcamur
Alte Landstrasse 9
D-78112 St Georgen
Germany
email: akcamur@outlook.com

VAT Identification Number: DE 276838102


I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
_______________________________________________________
_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of consumer(s)
________________________________________________________
Address of consumer(s)
________________________________________________________
Signature of consumer(s) (only if this form is notified on paper)
_________________________
Date
(*) Delete as appropriate.
§ 4 Agreement on Costs
If you exercise your right of withdrawal, you are to bear the regular costs of the return shipment if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros, or if, in the case of a higher price for the item, you have not yet provided the consideration or a contractually agreed partial payment at the time of withdrawal. Otherwise, the return is free of charge for you.
§ 5 Delivery, Costs of Failed Delivery

  1. Unless otherwise agreed, delivery shall be made from the warehouse to the delivery address specified by the customer. Please note that we only supply products in quantities customary for household use. If you require larger quantities, please contact us personally.
  2. We perform the handover ("delivery") to the delivery address provided to us via a postal service provider by handing it over against a receipt to the recipient or to an authorized recipient designated by written authorization of the recipient ("authorized representative"). Shipments to recipients in communal facilities (e.g., correctional facilities, communal accommodation, hospitals) can be delivered to a person commissioned by the management of the facility to receive shipments ("authorized recipient"). Sentence 1 and Sentence 2 apply only insofar as nothing else has been agreed with the recipient or authorized representative, such as storage in a branch ("preferred branch") of the postal service provider, forwarding, delivery by depositing at an agreed location, or by inserting into a parcel station of the postal service provider, and the customer has not made any conflicting prior arrangements. Unless expressly agreed otherwise, the postal service provider may also have deliveries made to
    1. family members of the recipient,
    2. other persons also present on the recipient's premises, as well as
    3. residents and neighbors of the recipient, provided that
  • under the circumstances, it can be assumed that they are authorized to accept the shipments,
  • the delivery person informs the recipient immediately via a notification card about the shipments and the identity of the substitute recipient (name and address of the resident/neighbor) by inserting it into the recipient's receiving facility (mailbox, etc.), and
  • the recipient has not prohibited such delivery to the postal service provider by means of a notification in text form.

The postal service provider may keep shipments whose delivery did not occur according to the above available for collection by the recipient or an authorized representative at a branch/agency, parcel station, or other suitable facility within a period of seven working days (including Saturdays), starting on the day following the first attempted delivery. This also applies if delivery is unreasonable for the postal service provider due to extraordinary circumstances, disproportionate difficulties, or particular hazards at the destination.

  1. If the delivery is undeliverable according to (2) above due to circumstances for which the customer is responsible, the customer must compensate us for the resulting damage at a flat rate of €4 per shipment; the customer is permitted to prove that no damage occurred or that it was significantly lower than the flat rate. Deliveries are undeliverable if no authorized person within the meaning of (2) above is encountered and the collection period has expired without success, acceptance by the recipient or authorized representative is unjustifiably refused, or the recipient cannot be determined. Prevention of delivery via an existing receiving facility (e.g., taping over/prohibiting insertion into the mailbox or parcel box) or refusal to provide a receipt of receipt is also considered refusal of acceptance.
  • 6 Due Date and Payment, Default
    The purchase price is due immediately upon order. The customer can pay the purchase price via prepayment (bank transfer), PayPal, instant bank transfer, on account, or via installment payment.
    § 7 Retention of Title
    The delivered goods remain the property of Ayara.de Sami Akcamur until all claims against the customer have been settled in full.
    § 8 Final Provisions Applicable Law
    German law applies, excluding the UN Sales Convention.